This section provides troubleshooting information for senders who are having trouble reaching outlook.com users by email The outlook.com smart network data services (snds) gives you the data you need to understand and improve your reputation at outlook.com. If you are an outlook.com user looking for support with your account, please visit our end user support page.
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Senders attempting to send email to outlook.com users should ensure they fully understand and are following the guidance on this page to help in this effort and to help avoid potential deliverability issues.
However, microsoft understands that legitimate email senders should not be negatively affected
Therefore, we have established a suite of services to help senders improve their deliverability to outlook.com consumers by proactively managing their sending reputation. The goal for outlook.com is to offer a comprehensive and usable email service that helps detect and protect users from junk email, fraudulent email threats (phishing) and viruses. This site provides information to information technology professionals who administer systems that send email to and receive email from outlook.com It also provides some information about how users with outlook.com accounts can report junk email and phishing attempts.
Deliverability to outlook.com is based on your reputation
