Users can’t use both the ‘sync’ and the ‘add shortcut to my files’ feature at the same time for any sharepoint library files You can still access both folders on your pc and the files will continue to sync as expected, but you won't see one folder inside the other as they show in onedrive on the web Here is all the information and solutions about how to fix the error you’re already syncing a shortcut to a folder
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You can try removing the shortcut in onedrive, unlinking and relinking your account from the onedrive client, or resetting your onedrive.
You are trying to sync a folder or file that is a shortcut already being synced by onedrive
There are duplicate or conflicting shortcut files with the same name or location. When you already have a shortcut to a folder in onedrive, the system won’t let you sync that same folder again The error occurs in two main scenarios. When you try to create a shortcut to one of the folders in your sharepoint site using add shortcut to onedrive tool, you may get the error message “sorry, we can't sync this folder, you're already syncing a shortcut to a folder from this shared library”.
The message they’re getting is that onedrive is already syncing a shortcut to a folder from the shared library (the channel) that they’re trying to sync When a shortcut to a file or folder is being synced, onedrive is unable to sync the file again. When you click the “add shortcut to onedrive” you will get this message when it happens successfully To fix this, we just need to work backwards
The first place to look is in your “myfiles” section of onedrive
One the left navigation, click “my files” First, check if you have added a shortcut to the same folder in your onedrive that you’re trying to sync Onedrive doesn’t allow syncing the same folder directly and using a shortcut simultaneously, so we must remove the sharepoint shortcut from onedrive.
