Explore simple troubleshooting tips to reconnect your headset and improve your wireless experience! Hold the pc button and phone button for 6 seconds at the same time This article describes the troubleshooting steps for common yealink wh62 / wh63 issues.
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In this video, we will show you how to fix the out of range problem that can hinder your audio experience
We will explore various troubleshooting techniques, including checking your device.
Whatever it is that you’re experiencing when using the yealink wh62, and wh63 headsets, this blog will provide you with some helpful tips on things you can try to help resolve these issues. If you move beyond the range while talking, you will hear “out of range” tone from the headset When you move back in the range, the current call will continue. Audio connection between base and headset is normal / battery 100% (full)
Headset is disconnected from the base (out of range) Remove the headset from the charging base Press the on/off button for about 3 seconds until you hear power off in your headset, then release. Begin by powering off your yealink headset
If it's currently connected to a device via bluetooth or a wired connection, ensure that the connection is disconnected before proceeding with the reset.
View the manual for the yealink wh62 here, for free This manual comes under the category headset and has been rated by 1 people with an average of a 7.1 This manual is available in the following languages Do you have a question about the yealink wh62 or do you need help
Yealink wh62 / wh63 troubleshooting guide this article describes the troubleshooting steps for common yealink wh62 / wh63 issues. Occasionally you may run into an issue where your yealink headset needs to be reset to factory defaults The steps below will walk you through that process
