The funding is intended to further develop and scale serval's agentic ai models designed for automating it service management tasks. Now, we’re deepening our partnership by investing in their $47m series a. Serval, an enterprise ai company, has raised $47 million in a series a round to automate it service management using agentic ai models.
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Industry analysts note serval’s client roster—including perplexity, mercor, and together ai—demonstrates rapid enterprise adoption, with one it leader reporting that **over 50% of incoming help desk requests are now resolved automatically** after switching to serval’s platform [6].
We were the largest investor in serval’s seed round last year
