I logged in on my laptop and it needed a sky verification code which is sent to my phone but couldn't see my phone. You'll then be asked for the recovery. So dissopointed sky set up a secendry security on my sky yahoo account
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When i sign in ,ishould get a text message code
The problem is never send the code
This is going on for six weeks now Is there any other way i can accsess my email. When setting up choose yahoo, enter your sky email & password then proceed I stupidly fell for the update yahoo e mail
I'm usually very good but was distracted I have now lost my e mail and sky are unable to help me and yahoo tell me it's sky's responsibility I can't change my password as the account is locked Sky made me change my user id to another e mail address
Find out more does selecting yahoo mail from under your name on that link allow you to access your email account
If not do you have you email account set up on any other device using an app, so perhaps a phone as it might be a different way you can access the email and perhaps find this code that said was emailed to you. There are options to reset the pw and the security question. Posted by a superuser, not a sky employee Find out more @gedasmith5 when you signed up to 2fa you were given a recovery code so if you didn't make a note of it then check the email you were also sent
To turn off 2fa sign in with the recovery code so at the login select can't sign in with the code link