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Salesforce announced agentforce voice, a feature that allows companies to have artificial intelligence agents answer customer service calls
The agentforce product, which also includes text chat.
Salesforce announces an upgraded version of its agentforce platform designed to help enterprises build and deploy ai agents. Explore three foundational pillars for turning salesforce's agentic ai capabilities into tangible business value. Personalise every experience along the customer journey with the customer 360 Unify marketing, sales, service, commerce, and it on the world's #1 crm.
