Hello @zwjw6v , and welcome to the forums I hope this information helps What kind of device are you using to stream prime video
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For smart tvs and streaming media devices, you can connect your account with these steps
Download the prime video app
Open the prime video app Register your device—here are two ways Select sign in and start watching and enter your amazon account information Orders on my account where can i find out what all the items on my account are and who ordered them as it wasn't me i have this question too answers 240 views comments login
Amazon digital and device forum united kingdomprime sign in signed into app but isn't registering my prime membership so keeps offering free trial. How to enter code for smart tv on my smart tv the amazon app is telling me to go to amazon.co.uk/my tv and sign in (i do have an account) then enter code What i want to know is we’re do i enter the code. Next, i call customer service and after 45 minutes on the phone, calling from my greek mobile number i'm supposed to be getting the otp the uk support line, the representative's solution came down to this
Create a new amazon account. but this solves nothing.
Sebastiend (amazon staff) october 29, 2021 at 3:57 pm hello @ange89xx , glad to have you in the forum Sorry to hear about your experience To change your account settings In your account, go to login & security
Next to the account information you'd like to update, select edit Hi i am trying to enter a code to watch prime video on my smart tv I am prompted to go to amazon.co.uk/mytv and enter the code displayed on my tv but i can`t find where to enter the code Registration connects prime video to your amazon account, so you can access purchases & rentals, manage your video settings, and more
The account information you enter links your device to the associated amazon account
