To manage your payment methods and access your transactions To change your phone number, email, or other amazon account information, go to login & security. How to get customer service support how to contact amazon customer service
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Visit customer service on the top navigation bar
Select the option that addresses your question
Follow the prompts on the screen. Need help with your amazon devices and digital services, including prime video, fire tv, kindle, alexa and echo, amazon music, amazon games, and smart home devices Visit the amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account You also have options to solve issues via online chat, or by calling customer service.
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Given that your purchase was made through amazon, all you must do is reach out to amazon customer service and they should be able to handle this Just in case you don’t have it, their customer service number is If you have security concerns about your account, review the protect your system help page.